How do I find what I'm looking for?
We hope that you find our website easy to navigate. Enjoy a browse through 1100 plus gift ideas, or if you're looking for a specific item, here are some tips that will help.
There are a few ways you can search for a particular product:
1. On our homepage, click on menu, a search bar will appear at the bottom, simply type the name / type of product that you're looking for and you will be brought directly to it.
2. Click on collections, e.g. "Let's get pampered", click on the "browse by" tab, and a list of all items in the pampering section will appear. Simply select the category that you're looking for.
I have placed my order, what happens next?
Once you have placed your order, we carefully select your gifts and get them ready for dispatch.
(If you have left a note at the checkout, to say that you would like your gifts wrapped, we'll happily gift wrap your order in our signature brown paper and string, with our hand stamped logo.)
You will receive two emails: Your first email confirms your order and your second email notifies you that your order has been dispatched.
Your second email includes your tracking number, you can check the status of your item by imputing your tracking number at www.anpost.ie/tracking.
Please check your spam emails, in case they have popped into there.
How much is shipping?
Shipping within the Island of Ireland, up to a weight of 20kg is €5.95. Avail of free shipping on orders over €50.
Our shipping is provided by An Post, express delivery, dispatched daily.
We do not currently ship outside of Ireland.
I live locally, how do I get my order?
We offer free local delivery, within our 5k every Tuesday and Friday. To avail, simply order online, and enter your address (or the recipients address, if you'd like to send a gift to a friend) at the "ship to" prompt at checkout.
(Delivery is free within our 5k, if however you do get charged, don't worry we'll refund you the shipping cost.)
As per government guidelines, we currently do not offer a click and collect service.
I would like to send a gift to a friend, how do I do that?
When you're filling in your details, simply put your address details in the "billing address" section and your friend/recipient's name and address in the "shipping address" section.
I would like my gifts wrapped, do I need to let you know?
Please leave your instructions in the comments box at the checkout. We also remove all price tags and will never include a receipt unless you ask us to. Your order confirmation email contains your receipt.
I am buying gifts for a number of people, when I receive my gift wrapped order, how will I know which gift is which?
When an order is placed by you, for you, we add a post it note to each gift, so that you can tell what's inside!
I would like you to write a card for me, how do I let you know?
We're happy to write your card, in fact we love doing it! Simply add your instruction & message in the "notes" section at the checkout. We will see it when processing your order.
Please note, it's much easier for us to keep track of your message, if you add to the notes section rather than sending us a separate email/message. However, if you've forgotten to add a note,or any other instruction, feel free to get in touch, we're always happy to help!
I saw an item on social media, but I can't find it on the website. Why is that?
If you can't find an item that you're looking for, unfortunately it may be sold out. You're welcome to email us at email@example.com or though social media and we will check this for you, and see how we can help you further.
Will the sold out item be returning?
So you loved it, talked about getting it, looked at it numerous times, maybe even dropped a hint...and now it's sold out...we've all been there!
Simply get in touch and we will try to source it for you. Please keep in mind that the item may take a few weeks to be restocked, but we will always do our best to try to find it for you. Unfortunately on occasion the item may be sold out with our suppliers, and not restocked. Styles and trends change and we love when new items arrive, which happens regularly.
I have tried to add two of the same items to my basket but can't, why is that?
The item that you have in your basket is the last one in stock, therefore you can't add any more of this item. You're welcome to send us a message and we will let you know if and when the item comes back in stock.
I would like to purchase a gift card, what do I do?
Simply click on menu, then "gift cards", use the drop down menu to select your desired amount, and add to your basket. When you have purchased your gift card, you will receive it via email. You can then forward this to the recipient to use on our website. Our vouchers do not have an expiry date.
Physical gift cards can only be purchased in store, or by phoning us.